Do you trust the process? Could you?
Most business types I encounter don't have a process to trust. No wonder the world is stressed out and overworked.
I must reiterate that I say "most". I think as human nature, we want to react to the situation at hand and just "git-r-done". Adopting a process can be the smartest thing your company can do, even if your company is small.
In order for your business to establish its own process a series of steps must take place.
1. Getting the right people in the right place.
2. Establishing that person's role in the "right place". (See
ARCI)
3. TRUST
The third step is the hardest step in ensuring a successful process. Once step one and two have been accomplished, the third step
should fall in place; this is rarely the case. So many of us believe
we can do it the best. Even the best delegators still find themselves emotionally connected to the task "given" away.
Take a look at the Dictionary.com definition of the word:
Trust
| 1. | reliance on the integrity, strength, ability, surety, etc., of a person or thing; confidence. |
| 2. | confident expectation of something; hope. |
Can you trust? Maybe not the "process", but how about the person? If it is the person that you can not trust, you must do yourself a favor and evaluate the reason. The first step in creating the process is getting the right person, period. It must start there.
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